1. Shipping Coverage
Domestic Shipping (India):
We currently ship across all major cities and towns in India through trusted courier partners.
International Shipping:
We offer international shipping to selected countries. Shipping charges and delivery timelines may vary.
2. Processing Time
Order Processing Time:
All orders are processed within 1–2 business days (excluding Sundays and public holidays).
Once processed, you will receive an email or SMS with a tracking number.
Cut-off Time:
Orders placed after 4:00 PM IST will be processed the next business day.
3. Shipping Timeframes
| Location | Estimated Delivery Time |
| Metro Cities | 2–4 business days |
| Tier-2 & Tier-3 Cities | 4–6 business days |
| Remote/Rural Areas | 5–9 business days |
| International (if any) | 7–15 business days |
Please note: Delivery times are estimates and may vary due to courier delays, weather conditions, or festive periods.
4. Shipping Charges
Standard Shipping (India):
- Free shipping on all prepaid orders above ₹999
- Flat ₹79 shipping fee for orders below ₹999
Cash on Delivery (COD):
- COD available for orders up to ₹4,999
- COD convenience fee: ₹50 (non-refundable)
International Orders:
- Shipping charges are calculated at checkout based on country, weight, and destination.
- Customs duties, taxes, or import charges (if applicable) must be paid by the recipient.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email/SMS. You can track your package using:
- 1. Our website’s Track Order page
- 2. The courier’s official tracking portal with your tracking ID
6. Delays or Non-Delivery
While we strive for timely deliveries, unforeseen circumstances (natural disasters, public holidays, strikes) may cause delays.
Undelivered Orders:
Contact our customer care within 7 days of the expected delivery date.
If a parcel is returned due to incorrect address or failure to receive, re-shipping charges may apply.
Lost/Damaged Parcels:
If your product is received in damaged condition, please share photos within 48 hours of delivery for resolution.
7. Delivery Partners
We partner with reputable logistics providers, including:
Bluedart, Delhivery, India Post, Shiprocket
8. Important Notes
- Orders ship from our warehouse in [Insert Warehouse Location – e.g., Mumbai, India].
- During sales, festivals, or high-demand periods, processing and delivery may take longer.
- We do not offer in-store pickup at this time.
9. Customer Support
For any shipping-related queries, please reach out to us:
📧 Email: mahavedapvtltd@gmail.com
📞 Phone: +91 98679 00382 / +91 8452079250
⏰ Support Hours: Monday–Saturday, 10:00 AM – 6:00 PM IST
